Refund Policy
Return Eligibility
We want you to love your WearLove purchase. If you are not completely satisfied, you may return eligible items within 30 days from the date of delivery. To qualify for a return, items must be:
- Unworn and unwashed
- In original packaging with tags intact
Process for Initiating Returns
To initiate a return, please follow these steps:
- Contact our customer service team at support@wearlove.com to request a return authorization.
- Provide your order number and the reason for the return.
- Once approved, you will receive instructions on how to return your item.
Refund Methods and Processing Time
Refunds will be processed using the original payment method. Please allow 5-7 business days for the refund to reflect in your account after we receive the returned item. You will be notified via email once your return has been processed.
Special Cases
If you receive a damaged or incorrect item, please contact our customer service team within 48 hours of delivery. We will arrange for a replacement or refund at no additional cost to you.
Exceptions to the Policy
Please note that the following items are non-returnable:
- Custom-made or personalized items
- Sale items or items marked as final sale
Thank you for choosing WearLove! We appreciate your understanding and support as we strive to provide you with unique and individualized fashion experiences.